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«Politicians are accountable to the people, but not McKinsey. Seeing this worries me. »
Benoit Duguay
Kim Vermette, broadcasted on Radio-Canada's RDI channel January 4 2023. The interview focused on the extensive use by the federal government of services from the American consulting firm McKinsey. |
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«I find that disturbing. [...] It looks like another level of government. Almost a supranational government. » - Benoit Duguay
Interview with Thomas Gerbet regarding the investigation of McKinsey Consultants: L’influence de McKinsey explose sous Trudeau, surtout à l’immigration, published in collaboration with Romain Schué, 2023-01-04. |
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«If we need advisers to coordinate the action of different ministries, God help us. I don't know if we have that expertise, but we should have it. We should be able to handle a crisis [without the help of consultants]. »
Benoit Duguay
Interview with Thomas Gerbet, regarding the investigation of McKinsey Consultants: Dans l’ombre, la firme McKinsey était au cœur de la gestion de la pandémie au Québec, 2022-09-30. |
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«Zellers as we knew it is not coming back» - Benoit Duguay
Alexandre Moranville The interview focused on the relaunch of the Zellers brand by The Bay. |
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« Online and in-store shopping will continue to coexist even after the pandemic [...] The creation of brands for online shopping and delivery services by major retail players in the food sector [Voilà (IGA) and As you wish (Métro), for example], suggests an intention to achieve a breakthrough in e-commerce » - Benoit Duguay
Series of 5 interviews on Benoit Michaud (Edmonton), Jérémy Laniel (Winnipeg), Marie Villeneuve (Saguenay), Isabelle Ménard (Toronto), and Mireille Langlois (Vancouver) August 8, 2022. The interview focused on the future of e-commerce in a post-pandemic context. |
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Some people are going to hit a [financial] wall next fall » - Benoit Duguay
Alexandra Duval on the « C'est encore mieux l'après-mdi » show, Auguist 1, 2022. The question discussed in the interview was « How to understand the consumer in the context of inflation? » |
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« The process was performed according to the rules. She's a person [presumably able to express her ideas publicly and having already done so] who strongly believes in the ideas of the CAQ and ready to say so publicly]. She was told [seemingly only after the interview] : we are willing to pay you $250 [compensation that the person has accepted]. I don't even understand how the family can say anything » - Benoit Duguay
Interview with Camille Payant, « Payée 250$ pour des pubs de la CAQ », Le Journal de Montréal, 2022-07-16. |
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« It is unacceptable for a breakdown to endanger emergency calls. That said, in my opinion, this does Rogers' image » - Benoît Duguay.
«Admission, transparency, action, compensation », these are the academic's recommendations to manage such a crisis.
Live interview with host François Macone dans le cadre de l'émissionn the « Panorama » show, Vancouver July 11 juillet 2022. The interview focused on the impact of an outage on Rogers' brand image. |
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«[Reducing packaging], is positive, but [Amazon] remains a company mainly based on home delivery » - Benoit Duguay
Interview with Christine Beaudoin, « Les nouveaux emballages d’Amazon n’excusent pas nos habitudes de consommation », Journal Métro, 2022-04-20. |
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Nathalie Normandeau January 14 2022. The interview focused on proof of vaccination to fight the pandemic (@ 26 min.). |
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“serious doubts” have been expressed regarding compliance with the Emergencies Act definition, specifically that “the sovereignty, security and territorial integrity of Canada” are not threatened in any way any way.
I do not share those doubts [...]
In effect. the protests “reach a level of national emergency,” and “invoking the Emergencies Act is warranted” - Benoit Duguay
Benoit Duguay, Commentary on the Promulgation of the Emergencies Act, The Globe and Mail, February 14, 2022. |
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Live interview with host Karyne Lefebvre on the « Le 15-18 » show, . The interview focused on Le Malbord microbrewery and the importance of branding (@ 12 min.). |
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« When a company, no matter which one, believes that its association with a person, a speech or a cause could be harmful to it, it is legitimate for it to set the record straight. [...] I would even say that it is important that it does it » - Benoit Duguay
Interview with Martin Jolicoeur, « Une microbrasserie goûte à la médecine de Rambo Gauthier », Le Journal de Montréal, 2022-02-10. |
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« Short of imposing vaccination, proof of vaccination, combined with fundamental protective measures such as wearing a mask, distancing, hand washing and ventilation, is the best weapon to fight the pandemic. »
Benoit Duguay, «Have a little [political] courage please!» - Open letter to prime minister Legault, Le Devoir, January 7, 2022. |
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Doris Labrie on the« Pour faire un monde » show, The interview focused on the Black Friday sales and more broadly on sales during the holiday season. |
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« If [Decathlon] can save people money, they will have an advantage over other sports stores in Calgary » - Benoit Duguay
Interview with Lounan Charpentier, « Decathlon ouvre son dixième magasin au Canada, à Calgary » Radio-Canada / ICI Alberta, 2021-11-03. |
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Podcast with host Coralie Laperrière, « Le phénomène du fast-fashion », Jeunes Engagés pour le Développement Durable, 2021-11-01. |
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Radio-Canada
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«I [worker] will change industry. I will go to an industry considered more essential and if there are other waves [COVID-19], I will not be caught in a layoff » - Benoit Duguay
Interview with Antoine Trépanier, « Restauration : « un cauchemar » pour recruter à Ottawa avec l'assouplissement des règles », Radio-Canada / ICI Ottawa-Gatineau, 2021-07-13. |
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Interview with columnist Élisabeth Crête on the « Puisqu'il faut se lever » show hosted by Paul Arcand, May 14 2021. The interview focused on harms of pressure selling. |
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«With unlimited access to information, consumers' demands have increased: they want to choose their transport, accommodation, activities, according to specific criteria and constant updating» - Benoit Duguay
Interview with Marine Sanclemente, « Les plateformes comme Tripadvisor et Booking contribuent au tourisme de masse », Le Figaro / Voyage, 2021-02-11. |
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Marie Villeneuve on the « Phare Ouest » show, The interview focused on a petition to protect Canada from overseas travel. |
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« Why do you think stores create a long aisle to the checkouts with unnecessary items? It’s for impulse buying and businesses are counting on it. You have to resist the urge » - Benoit Duguay.
Interview with Anne-Sophie Roy, « Accro aux achats en ligne? 5 trucs pour se contrôler », Le Journal de Montréal, 2021-01-06. |
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« This winter, get your adrenaline pumping. Come for an adventure on the exceptional trails of Abitibi-Témiscamingue », proposes Bonjour Quebec,the government's official tourist site, in a Facebook publication.
« I find it curious, to say the least, that a government agency is inviting people from anywhere to go to Abitibi-Témiscamingue. Really, it goes against what [Public Health] is asking » - Benoit Duguay
The promotional message has been seen by thousands of people since December 21. It was withdrawn after phone calls from Le Journal de Montreal.
Interview with Nora T. Lamontagne, « Publicités contradictoires », Le Journal de Montréal, 2021-01-05. |
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«Online commerce will never replace in-store commerce. Shops may be smaller and hold less stock, there will be greater convergence between in-store and digital sales, but stores will always exist » - Benoit Duguay
Interview with Étienne Paré, « Le Boxing Day ne va pas disparaître avec la COVID-19 », Le Journal de Montréal, 2020-12-26. |
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«Canadian citizens and permanent residents are advised to avoid all non-essential travel outside of Canada until further notice to limit the spread of COVID-19 » - Government of Canada
In the context of the current pandemic, «this advertising is irresponsible and should be removed » -
Benoit Duguay
Interview with Hugo Duchaine, « Air Transat vante le Sud pour se réunir », Le Journal de Montréal,
2020-12-18. |
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Kim Bergeron on the « Au coeur du monde » show, changing Christmas consumer trends in the context of the pandemic. |
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Marie-Gabrielle Ménard on the « L'actuel » show, withdrawal of the printed IKEA catalog. |
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« If the price difference between a local product and its imported equivalent is only 10 to 15%, this may not prevent the consumer from encouraging local purchase. But, in some cases, the price can double, becoming more than what the consumer can pay. » - Benoit Duguay
Interview with Marie-Ève Martel, « Pour un Noël (un peu plus) vert », Le Soleil, 2020-11-29. |
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Marie Villeneuve on the « Phare Ouest » show, the consumer's hidden power publishing comments online. |
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Geneviève Pettersen on the « Les effrontées » show, The interview focused on the effect of the pandemic on consumer behavior during the holiday season. |
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Catherine Gauthier on the «Période de questions» show, RDI network in Montreal August 20 2020. The question of the day was: «How to revive the vitality of city centers across the country? » |